{"responseTimeHolder":{"channelResponseTime":[],"channelResponseTimesFor7Days":[],"channelCustomResponse":[{"channelId":180983,"responseTime":0,"customRespMsg":"Currently replying in under a minute"},{"channelId":80555,"responseTime":0,"customRespMsg":"Currently replying in under a minute"}]},"userRules":[],"channelResponse":{"channels":[{"appId":466578745885012,"channelId":180983,"name":"SKYEXCH","created":1641662649217,"updated":1759705107775,"welcomeMessage":{"messageId":0,"messageType":1,"messageUserId":0,"conversationId":0,"appId":466578745885012,"createdMillis":0,"updatedMillis":0,"readByUser":false,"restrictResponse":false,"messageFragments":[{"fragmentType":1,"contentType":"text/html","content":"Hello, Welcome to SKYEXCH.","position":0}],"source":0,"ruleId":0,"articleContentId":0,"deliveredAt":0,"cobrowsingId":0,"labelId":0,"labelCategoryId":0,"shouldTranslate":0,"read":false,"marketingId":0,"messageUserType":2,"marketingReplyId":-1,"isResponseForBot":false,"isQuickAction":false,"conversationChannelId":0,"hideComposer":false,"isParallelConversation":false,"isParallelConversationEnabled":false,"isBotsInput":false,"isBotsPrivate":false,"isWidgetOpenEvent":false,"isNotPreviewMessage":false,"parentMessageId":0,"isCollectPropertyMessage":false,"readAt":0},"iconUrl":"https://fc-euc1-00-pics-bkt-00.s3.eu-central-1.amazonaws.com/8a26a6b336d21025f0d32bf011fbe3323a82804d7c5e205772b7be182332ad3d/f_appLevelPicFull/img_u2tn2hlinl_3672e59b01af7bf451d520b919b21ae62a8679713ccdd1b70d7ba2a8e6620b97.png","isDisabled":false,"position":1,"type":"BOTH","groupId":0,"isDefaultChannel":false,"tags":["skyexchange","skyexch"],"restricted":true,"channelAlias":"a66f67cf-d6b0-43f3-92a7-26f94f5a7b42","source":"FRESHCHAT","csatSurveySettings":{},"sendCsat":false,"channelContents":[{"channelContentId":0,"channelId":0,"localeId":0,"deleted":false,"hidden":false,"appId":0,"groupId":0,"customRespMsg":"Currently replying in under a minute","isCustomRespMsg":true}],"operatingHoursId":38892,"serviceAccountId":0,"flowBusinessHourType":"BUSINESS_HOUR_ALWAYS","channelMeta":{"canMigrateToPMP":false},"threadingInterval":0,"isRevampEnabledChannel":false},{"appId":466578745885012,"channelId":80556,"name":"","created":1616666026904,"updated":1677367974380,"welcomeMessage":{"messageId":0,"messageType":1,"messageUserId":0,"conversationId":0,"appId":466578745885012,"createdMillis":0,"updatedMillis":0,"readByUser":false,"restrictResponse":false,"messageFragments":[{"fragmentType":1,"contentType":"text/html","content":"","position":0}],"source":0,"ruleId":0,"articleContentId":0,"deliveredAt":0,"cobrowsingId":0,"labelId":0,"labelCategoryId":0,"shouldTranslate":0,"read":false,"marketingId":0,"messageUserType":2,"marketingReplyId":-1,"isResponseForBot":false,"isQuickAction":false,"conversationChannelId":0,"hideComposer":false,"isParallelConversation":false,"isParallelConversationEnabled":false,"isBotsInput":false,"isBotsPrivate":false,"isWidgetOpenEvent":false,"isNotPreviewMessage":false,"parentMessageId":0,"isCollectPropertyMessage":false,"readAt":0},"isDisabled":false,"position":2,"type":"BOTH","groupId":0,"isDefaultChannel":false,"tags":["bot preview","fc_bot_preview"],"restricted":true,"channelAlias":"474c710a-6195-4370-a9d0-8e1d82f0278e","source":"BOT_PREVIEW","csatSurveySettings":{},"sendCsat":false,"channelContents":[{"channelContentId":0,"channelId":0,"localeId":0,"deleted":false,"hidden":false,"appId":0,"groupId":0,"isCustomRespMsg":false}],"operatingHoursId":38892,"serviceAccountId":0,"channelMeta":{"canMigrateToPMP":false},"threadingInterval":1440,"isRevampEnabledChannel":false},{"appId":466578745885012,"channelId":80555,"name":"SKYEXCH","created":1616666026893,"updated":1771663784110,"welcomeMessage":{"messageId":0,"messageType":1,"messageUserId":0,"conversationId":0,"appId":466578745885012,"createdMillis":0,"updatedMillis":0,"readByUser":false,"restrictResponse":false,"messageFragments":[{"fragmentType":1,"contentType":"text/html","content":"Hello, Welcome to SKYEXCH.","position":0}],"source":0,"ruleId":0,"articleContentId":0,"deliveredAt":0,"cobrowsingId":0,"labelId":0,"labelCategoryId":0,"shouldTranslate":0,"read":false,"marketingId":0,"messageUserType":2,"marketingReplyId":-1,"isResponseForBot":false,"isQuickAction":false,"conversationChannelId":0,"hideComposer":false,"isParallelConversation":false,"isParallelConversationEnabled":false,"isBotsInput":false,"isBotsPrivate":false,"isWidgetOpenEvent":false,"isNotPreviewMessage":false,"parentMessageId":0,"isCollectPropertyMessage":false,"readAt":0},"iconUrl":"https://fc-euc1-00-pics-bkt-00.s3.eu-central-1.amazonaws.com/8a26a6b336d21025f0d32bf011fbe3323a82804d7c5e205772b7be182332ad3d/f_appLevelPicFull/img_20h9g0tvtq_857846d0564823a2da0dee80b76224483fad11507917a052b01a7fd9dd86137f.png","isDisabled":false,"position":5,"type":"BOTH","groupId":0,"isDefaultChannel":true,"tags":["skyexch"],"restricted":false,"channelAlias":"e4923be5-7324-4ab4-a6b6-e315c8d0c2a1","source":"FRESHCHAT","csatSurveySettings":{},"sendCsat":false,"channelContents":[{"channelContentId":0,"channelId":0,"localeId":0,"deleted":false,"hidden":false,"appId":0,"groupId":0,"customRespMsg":"Currently replying in under a minute","isCustomRespMsg":true}],"operatingHoursId":38892,"serviceAccountId":0,"flowBusinessHourType":"BUSINESS_HOUR_INSIDE","channelMeta":{"canMigrateToPMP":false},"threadingInterval":0,"isRevampEnabledChannel":false}],"contentLocale":{"localeId":1,"language":"eng","displayCode":"en","displayName":"English","direction":"ltr","fdLocaleId":"en","parentLocaleId":0,"isVisible":true},"lastModifiedAt":1771663784124},"operatingHoursResponse":{"operatingHours":[{"timezone":"UTC","awayMessage":{"messageId":0,"messageType":5,"messageUserId":0,"conversationId":0,"appId":466578745885012,"createdMillis":0,"updatedMillis":0,"readByUser":false,"restrictResponse":false,"messageFragments":[{"fragmentType":1,"contentType":"text/html","content":"We are away now","position":0}],"source":0,"ruleId":0,"articleContentId":0,"deliveredAt":0,"cobrowsingId":0,"labelId":0,"labelCategoryId":0,"shouldTranslate":0,"read":false,"marketingId":0,"messageUserType":0,"marketingReplyId":-1,"isResponseForBot":false,"isQuickAction":false,"conversationChannelId":0,"hideComposer":false,"isParallelConversation":false,"isParallelConversationEnabled":false,"isBotsInput":false,"isBotsPrivate":false,"isWidgetOpenEvent":false,"isNotPreviewMessage":false,"parentMessageId":0,"isCollectPropertyMessage":false,"readAt":0},"days":{"0":"36000;61200;","1":"36000;61200;","2":"36000;61200;","3":"36000;61200;","4":"36000;61200;","5":"36000;61200;","6":"36000;61200;"},"working":{"0":"true","1":"true","2":"true","3":"true","4":"true","5":"true","6":"true"},"enabled":true,"appId":466578745885012,"operatingHoursId":38892,"workingDaily":false,"serverTimeInMillis":1781363903365,"name":"Default Business Hour","defaultBhr":true,"isCalendarLinked":false,"holidays":[]}]},"offlineExperienceResponse":{"appId":466578745885012,"offlineExpEnabled":false,"awayMessage":{"messageId":0,"messageType":1,"messageUserId":0,"conversationId":0,"appId":466578745885012,"createdMillis":0,"updatedMillis":0,"readByUser":false,"restrictResponse":false,"messageFragments":[{"fragmentType":1,"contentType":"text/html","content":"Hi! We are currently away. Please leave a message and our team will reach out to you at the earliest.","position":0}],"source":0,"ruleId":0,"articleContentId":0,"deliveredAt":0,"cobrowsingId":0,"labelId":0,"labelCategoryId":0,"shouldTranslate":0,"read":false,"marketingId":0,"messageUserType":0,"marketingReplyId":-1,"isResponseForBot":false,"isQuickAction":false,"conversationChannelId":0,"hideComposer":false,"isParallelConversation":false,"isParallelConversationEnabled":false,"isBotsInput":false,"isBotsPrivate":false,"isWidgetOpenEvent":false,"isNotPreviewMessage":false,"parentMessageId":0,"isCollectPropertyMessage":false,"readAt":0},"endMessage":{"messageId":0,"messageType":1,"messageUserId":0,"conversationId":0,"appId":466578745885012,"createdMillis":0,"updatedMillis":0,"readByUser":false,"restrictResponse":false,"messageFragments":[{"fragmentType":1,"contentType":"text/html","content":"Thank you for reaching out.","position":0}],"source":0,"ruleId":0,"articleContentId":0,"deliveredAt":0,"cobrowsingId":0,"labelId":0,"labelCategoryId":0,"shouldTranslate":0,"read":false,"marketingId":0,"messageUserType":0,"marketingReplyId":-1,"isResponseForBot":false,"isQuickAction":false,"conversationChannelId":0,"hideComposer":false,"isParallelConversation":false,"isParallelConversationEnabled":false,"isBotsInput":false,"isBotsPrivate":false,"isWidgetOpenEvent":false,"isNotPreviewMessage":false,"parentMessageId":0,"isCollectPropertyMessage":false,"readAt":0},"localeId":1,"channelIds":[180983,80555],"contactInfo":0},"messageMaskConfigList":[],"requestsWhiteListedDomains":[],"categoryResponse":{"categories":[{"categoryId":154434,"title":"Troubleshooting","description":"Troubleshooting","icon":"https://fc-euc1-00-pics-bkt-00.s3.eu-central-1.amazonaws.com/8a26a6b336d21025f0d32bf011fbe3323a82804d7c5e205772b7be182332ad3d/f_marketingpicFull/u_ca37786622e932a40df6f6efc88b3df72e2f63863b5cce0c3eba6d19518b0f78/img_s36dndps83_9243ba34d19777dbcdd105ad6e34320006b240389109d02b2b8e1b90cd46c4ff.png","position":7,"enabled":true,"platforms":["ios","web","android"],"deleted":false,"categoryAlias":"bba33358-1e4f-4340-9b30-4f51e2b9a0aa","appId":466578745885012,"userId":471588486286282,"lastUpdatedAt":1710773509996,"hasEnabledArticles":false,"articleCount":0,"tags":["skyexch"],"isFDImported":false},{"categoryId":154448,"title":"Deposits","description":"Deposits","icon":"https://fc-euc1-00-pics-bkt-00.s3.eu-central-1.amazonaws.com/8a26a6b336d21025f0d32bf011fbe3323a82804d7c5e205772b7be182332ad3d/f_marketingpicFull/u_ca37786622e932a40df6f6efc88b3df72e2f63863b5cce0c3eba6d19518b0f78/img_kb9maa116v_af2a8e84d40a760e728806c0399c9a73432980fe912d7c786bd768578e19e552.png","position":3,"enabled":true,"platforms":["ios","web","android"],"deleted":false,"categoryAlias":"f558e1b2-96ba-4375-a943-c8e6d6b58128","appId":466578745885012,"userId":471588486286282,"lastUpdatedAt":1737478780460,"hasEnabledArticles":false,"articleCount":0,"tags":["skyexch"],"isFDImported":false},{"categoryId":158864,"title":"Exchange","description":"Market","icon":"https://fc-euc1-00-pics-bkt-00.s3.eu-central-1.amazonaws.com/8a26a6b336d21025f0d32bf011fbe3323a82804d7c5e205772b7be182332ad3d/f_marketingpicFull/u_ca37786622e932a40df6f6efc88b3df72e2f63863b5cce0c3eba6d19518b0f78/img_t98e5vttj2_f90df9982b13871b4c055399aa082ace4478c56c5b9d0075785ebf328b337d22.png","position":6,"enabled":true,"platforms":["ios","web","android"],"deleted":false,"categoryAlias":"4a0c7b10-1d14-4df4-a117-37d164ce8285","appId":466578745885012,"userId":471588486286282,"lastUpdatedAt":1710773455299,"hasEnabledArticles":false,"articleCount":0,"tags":["skyexch"],"isFDImported":false},{"categoryId":154454,"title":"Withdrawals","description":"Withdrawals","icon":"https://fc-euc1-00-pics-bkt-00.s3.eu-central-1.amazonaws.com/8a26a6b336d21025f0d32bf011fbe3323a82804d7c5e205772b7be182332ad3d/f_marketingpicFull/u_ca37786622e932a40df6f6efc88b3df72e2f63863b5cce0c3eba6d19518b0f78/img_22kp9jb4gs_728c50f104f74dce85bccdc52ca22d335692659b4fc4f03748612e98521bd612.png","position":4,"enabled":true,"platforms":["ios","web","android"],"deleted":false,"categoryAlias":"8e72561e-7317-4dac-90f0-e6e542981aeb","appId":466578745885012,"userId":471588486286282,"lastUpdatedAt":1710834878314,"hasEnabledArticles":false,"articleCount":0,"tags":[],"isFDImported":false},{"categoryId":154503,"title":"Contact Us","description":"Contact Us","icon":"https://fc-euc1-00-pics-bkt-00.s3.eu-central-1.amazonaws.com/8a26a6b336d21025f0d32bf011fbe3323a82804d7c5e205772b7be182332ad3d/f_marketingpicFull/u_ca37786622e932a40df6f6efc88b3df72e2f63863b5cce0c3eba6d19518b0f78/img_2bnldgu55h_bcf0e7171b76784ec8e1f81759f57a5b421ca6f99f8eeff44b99fc872285d0dd.png","position":1,"enabled":true,"platforms":["ios","web","android"],"deleted":false,"categoryAlias":"c8d3c6ed-b8eb-4282-a5c7-3fa7062184fc","appId":466578745885012,"userId":471588486286282,"lastUpdatedAt":1743502240984,"hasEnabledArticles":false,"articleCount":0,"tags":["skyexch"],"isFDImported":false},{"categoryId":48332,"title":"Product Tours","description":"FAQs","icon":"https://fc-euc1-00-pics-bkt-00.s3.eu-central-1.amazonaws.com/8a26a6b336d21025f0d32bf011fbe3323a82804d7c5e205772b7be182332ad3d/f_marketingpicFull/u_ca37786622e932a40df6f6efc88b3df72e2f63863b5cce0c3eba6d19518b0f78/img_idb4erfv14_e1faa09f83a3c361da054a237bb0a1a46d90cd9d6af2580b8abec85bd7fac69c.png","position":2,"enabled":true,"platforms":["ios","web","android"],"deleted":false,"categoryAlias":"a62df9c4-d7b2-4cce-8937-d50716bb6179","appId":466578745885012,"userId":466578746355056,"lastUpdatedAt":1710947301446,"hasEnabledArticles":false,"articleCount":0,"tags":["skyexch"],"isFDImported":false},{"categoryId":154460,"title":"Bonus","description":"Bonus","icon":"https://fc-euc1-00-pics-bkt-00.s3.eu-central-1.amazonaws.com/8a26a6b336d21025f0d32bf011fbe3323a82804d7c5e205772b7be182332ad3d/f_marketingpicFull/u_ca37786622e932a40df6f6efc88b3df72e2f63863b5cce0c3eba6d19518b0f78/img_jf77jq6fnt_6800804751f2f1d2bdfe24578d7f7e5e227fd774e65df245be7f829a7eda6250.png","position":5,"enabled":true,"platforms":["ios","web","android"],"deleted":false,"categoryAlias":"bea396d8-cc65-40af-b257-efd4db1cea6e","appId":466578745885012,"userId":471588486286282,"lastUpdatedAt":1710835350351,"hasEnabledArticles":false,"articleCount":0,"tags":[],"isFDImported":false}],"contentLocale":{"localeId":1,"language":"eng","displayCode":"en","displayName":"English","direction":"ltr","fdLocaleId":"en","parentLocaleId":0,"isVisible":true},"lastModifiedAt":1743502240984},"isSales360App":true,"isBERuleEngineWorking":false,"isJourneyEnabledApp":true,"currentServerTime":1781363903383,"widgetInfoTraceId":"c1376d65-8db6-48bc-8153-16856c38cda6","isD2cApp":false}